Mobile First Training Strategy:
With today's focus on mobile phones and other mobile devices for communication and learning, it is inevitable that businesses need to incorporate mobile practices into products and services, but not as an afterthought. In the training industry a mobile first strategy is planned and executed with the end user in mind. A mobile first strategy incorporates practices and trends that end users are already adopting and delivers information to them in an easy-to-use manner. One example of this mobile first strategy is when training programs are restructured from a traditional slide show style to a scrolling or swipe format to engage the end user.According to "7 Mobile Learning Design Strategies: Tips, Examples, and Demos" by Elucidat, "Modern learners want multi-device learning. They want to learn on their own time, on the move and on their own devices." Technicians out in the field today look up solutions to problems on YouTube or use Google as a tool when they need a quick answer to a question. According to Elucidat:
- 67% of people learn on mobile devices, with 70% using their own smartphone to learn.
- People access learning in a variety of places, with 52% accessing content at the point of need, 47% during the evenings and weekends, and 27% on the way to and from work-learning no longer solely happens in the workplace environment!
A mobile first strategy emphasizes creating content that services as a reference guide rather than a full course, so when technicians are out in the field they have the data they need right at their fingertips to get the job done.